How to Write an EAA Accessibility Statement (With Free Generator)

The European Accessibility Act (EAA) requires every business website to publish an Accessibility Statement. Without it, you are non-compliant — even if your website is technically accessible. Here is exactly what it must include, and how to generate one for free in under 2 minutes.

What Is an Accessibility Statement?

An Accessibility Statement is a public document on your website that formally declares your website's level of accessibility compliance. Think of it like a privacy policy — it is a legal declaration to your users and to regulators.

The statement tells users with disabilities what they can expect from your site, what barriers still exist, and how to contact you if they encounter accessibility problems.

What Must an EAA Accessibility Statement Include?

The EAA requires your statement to cover all of the following:

1. Organisation Name & Website

Your business name and the specific website URL the statement covers.

2. Compliance Level

You must state one of three positions:

• Fully compliant — only use this if you have had a professional accessibility audit
• Partially compliant — most honest choice for businesses using automated tools
• Non-compliant — if you are working toward compliance

3. The Standard You Apply

State which standard you are following: WCAG 2.1 Level AA or EN 301 549 (the EU-specific technical standard, which references WCAG).

4. Known Limitations

Honestly list the parts of your website that are not yet accessible and why. Common examples include embedded third-party maps, older PDFs, or complex data tables.

5. Contact Information

An email address where users can report accessibility issues. You must acknowledge feedback within a reasonable timeframe (the EAA suggests within 2 business days).

6. Enforcement Route

A reference to the national enforcement body in your country where users can escalate complaints if you do not respond satisfactorily.

7. Review Date

When the statement was last reviewed. Best practice is to review it annually or whenever your website has major changes.

Example Accessibility Statement

Where to Put the Accessibility Statement on Your Website

The EAA does not specify an exact page URL, but best practice is:

• Create a page at /accessibility-statement or /accessibility
• Link to it in your website footer (next to Privacy Policy and Terms)
• Make it accessible from every page on your site

How Often Do You Need to Update It?

You should update your Accessibility Statement whenever:

• You make major changes to your website
• Known limitations are fixed or new ones appear
• At minimum, once per year (the EAA recommends annual review)

Summary: Your Accessibility Statement Checklist

• ☐ Organisation name and website URL
• ☐ Compliance level (full / partial / non-compliant)
• ☐ Standard followed (WCAG 2.1 Level AA)
• ☐ Known limitations listed
• ☐ Contact email for accessibility issues
• ☐ Reference to national enforcement body
• ☐ Date of statement and next review date
• ☐ Published in your website footer